What is ATEES?

ATEES is a global brand of software solution provider of cost-effective solutions tailored to meet the unique needs of individuals, organisations and businesses of all size. Our branches are spread across UAE, UK, Singapore, Philippines & India.

What is Digital Card Services?

Digital Card is service provided by ATEES Information Technologies, It enables its customers to enter submit their details and make payment online for their required digital cards. Upon confirmation, the company will process it and deliver the digital card to the customer by mail. Currently, there are 4 types of Digital cards designed under this service and more added soon.

What are the 4 type Digital Cards Designed by ATEES Digital Cards?

They are Digital Business Cards, Digital Brochures, Digital Profiles & Digital Appointment Cads all of them now replaces the traditional printed cards.

Why should I give you my printing instead of some other online company?

For every order at ATEES Digital Card Service, we assign a team of professionals who are dedicated to surpassing customer expectations. With combined efforts of efficient & competitive pricing, we deliver with quality and commitment on every online order.

Where are you located?

We are located at 5th Floor, Sobha Sapphire Building, Al Khaleej Al Tejari 2 Street, Business Bay, Dubai, UAE. Click here to download our digital business card. I can lead you to un in many ways.

Can you send a representative to talk to us?

Yes, we can, but considering the current situation, we prefer telecommuting unless it isis a mandatory requirement. Drop us a line at +971 54 392 2233 to speak with our team.

What are your customer service hours?

Normal business hours are from 10:00 am - 5:00 pm, Sunday through Thursday. Alternatively, you can contact us 24/7 over the phone.

How can I contact you?

Visit the Contact Us page or download our DBC. The later will hive you more options.

What is your product range?

We have a wide range of templates and categories to choose from. Our core range includes Digital Business Cards, Digital Brochures, Digital Profiles, Digital Appointments, Digital Invitations. You can view our full product range by visiting Digital Cards section on the website. Here.

How do I find the products I am looking for?

We have made our best efforts to make it easy for you to find the product for your needs. You can see our full product range here. They can be sorted either by popularity or alphabetically. Once you click on a product, its form page, you can choose the variant depending on available options for that template. Then you can add your data into the form and submit it to cart.

Can you show me your sample Cards?

Please click here to navigate to sample cards.

What kind of links do you add to Digital Cards?

Almost all links we attach to the cards like, Domain Urls, Generate Call, Invoke email, Redirect to WhatsApp and similar services which by default provides their APIs to invoke the action.

How do I upload my files?

You can upload your files directly through our website, you can find the upload option while progress through the form submission. You may opt to Register your account, but that is not mandatory. Registered you can access their account to see all their orders.

Can you design Digital Cards that is not listed on your website?

Yes. If you have a custom Digital Card requirement or have other specs that you cannot find on our site please fill out the contact us form and let us know.

Do I get a printed proof of my order?

Printing is not part of our service. Should you need proof, we can print a Sample Proof but there will be an additional fee to the printing. Please contact us for more information.

Can I change any details I submitted after my order has gone final design and testing phase?

Unfortunately no. Once you have approved your data and design draft, we will start the data compilation and Digital Card Production will start the same day.

Can I order in quantity of one?

Yes of course, but our digital products will be more economical when you order in bulk quantity.

What types of files can I submit for Digital Card design?

For images, you can upload, Pdf, Png, Jpeg, Jpg.
For data files, you can upload Pdf, Doc and Docx.

Do you accept documents made with Microsoft Word or Excel?

We accept it for the data files, but for images, I'm afraid this is not an acceptable format.

I cannot save in CMYK mode - can you convert it for me?

Yes, we can. But please be aware of the fact that conversion in such a scenario might affect the final card output. Though we do our best to stick to the best possible outcome.

What is the difference between RGB and CMYK?

RGB refers to primary colours of light (Red, Green and Blue) that are used in monitors, tv screens and pretty much all electronics. On the other hand, CMYK refers to primary colours of pigment (Cyan, Magenta, Yellow and Black). These are the inks used in 4-colour process printing.

Do I need to send you my business card?

Yes, we prefer all means of data that reduces the entry mistakes during the data submission. So if you have an existing traditional business card, you can upload it's front and back in the Digital Card data upload section during data submission.

Do you have templates to help me design my project correctly?

Our Digital Card page has a list of currently available templates. If you can’t find the one matching your requirements? Then you can upload your preferred template along with the data submission. Alternatively, you contact our Customer Care and let us know your requirements and we’ll create you one.

Are you providing graphic designing? Is it expensive?

We have our professional and affordable design services. And we are one of the most affordable designing firms in GCC countries. Check our Graphic design services here

How long will it take?

Most digital business card designs take a day or two, but actual design duration will depend on the volume of orders and data proofreading and approval.

When you complete my design can I get the artwork too?

We don’t release our working design files as our standard policy. If you require, we can release the files for an additional release fee which is 100% of the original design fee.

Do you handle door-to-door delivery?

We don’t think door delivery is necessary for our digital card services. We will deliver every order into your e-mail.

How can I pay?

We accept the following payment methods:
Pay By Cash, Credit/Debit Card, Paypal

Where do you deliver to?

We deliver digital card orders by email. This enables us to have a delivery all over the world.

Do you accept credit card or Paypal?

Yes both, We accept credit cards, as well as PayPal Please, call us for more question.

Can I get a discount?

We have our standard pricing for all cards and we publish this price online to make your checkout process as transparent as possible. The price you click to place the order is the price you pay. However, you may at times receive promotional coupons as part of our promotional events.

How can I contact you?

You can contact us directly and in person by visiting our office. We also have a contact form that you can fill out to ask us anything with. Alternatively, you can download our DBC which will give you multiple options to reach us.

I made a mistake with my order, can I cancel?

In such a case we recommend you to please contact us as soon as possible after placing your order if you need to cancel for any reason.

I received my order, but I found a mistake. Can I get a reprint?

If there has been an error in card functionality we will, of course, design your digital card at no additional cost to you. If the error is found to be the result of poorly prepared data or otherwise contains client-side production errors, however, ATEES or Digital Business Card will not be held responsible and any redesign will be at your expense. Please refer to our full Terms and conditions for more details on claims and returns.

I received my digital card, but I am not happy with how the colours came out. Can I get a redesign?

We make sure of the best efforts to obtain the best possible colour combination for your data, but because of the nature of the processes involved, we shall not be required to guarantee an exact match in colour or texture between any template or reference, transparency, proof or digital file and card item itself. Every digital card is checked for design accuracy and functionality, consistency and density by our team but that does not guarantee your individual card is delivered as you expect. A template on screen and the final digital card can often be very different. The amount of data, and quality of images used to play a big role in determining the final appearance of your digital card. Where design accuracy is critical, we recommend a Sample Proof to avoid disappointment.

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We are the global leaders in providing the most innovative digital marketing solutions & web development services for all types of businesses in the UAE. Our focus is to make your business grow to heights not reachable by your competitors.

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